Frequently asked questions
Anything not covered here goes through the contact form and is answered by the operator.
Which targets can I test?
Any hostname you own or are explicitly authorized to test. Add a domain in the dashboard and verify it with a token file, or record an authorization attestation for a one-off staging check. Targets on this deployment are re-validated on every job.
Do you support authenticated proxies?
Yes. HTTP, HTTPS and SOCKS5 proxies with optional username and password are supported. Credentials stay server-side and are never rendered into the browser.
How are usage limits enforced?
Every job has a per-job cap and the worker enforces bounded concurrency and a configurable request timeout. A daily ceiling can be set by the operator; when it is 0 there is no daily cap. Limits are visible in the dashboard before you start a job.
Is billing live?
Checkout is enabled by the operator. When PAYMENT_PROVIDER=plisio and PLISIO_API_KEY are set, the dashboard creates a Plisio invoice for the selected plan. A plan changes only after Plisio posts a verified completed callback; pending and expired invoices leave the account unchanged.
What is the refund policy?
Refunds apply to the unused portion of a paid period and are reviewed per account. When checkout is disabled, no charge can be made. For a Plisio order, open a support request with the order number and account email.
Does the API require a key?
Yes. Create a key under Dashboard → API. The plaintext is shown once; only a SHA-256 hash is stored. Requests are rate limited per key and every job created through the API lands in the same audit log as the UI.
What data is stored?
Account details, job configuration, HTTP status and latency per session, and an audit trail of account actions. Response bodies are not persisted — only derived metadata such as title and byte count.
What counts as acceptable use?
Load and QA testing of systems you are authorized to test. Sessions render the page in a headless browser with bounded concurrency; no form submissions, no credential use, and no attempt to defeat bot protection. See the Acceptable Use Policy.
Still have a question?
Send the target, plan and what you expected to happen.